Frequently Asked Questions

Explore our FAQs to find solutions, insights, and guidance on a wide range of topics. If you can’t find what you’re looking for, don’t hesitate to reach out to our dedicated support team.

Your questions, our answers – all in one place.

How does The Peer Network provide peer recovery support?

The Peer Network offers peer recovery support through a telehealth platform that’s fully HIPAA compliant, allowing you to connect with us from anywhere with internet access. Our Certified Peer Support Specialists are experienced and in long-term recovery and continuously trained in the newest evidence-based approaches. These specialists meet clients wherever they are in their recovery journey, offering mutual support and implementing evidence-based interventions. By tapping into each client’s unique strengths and motivation, we aim to foster positive change. They are recognized leaders in the recovery community.

Does The Peer Network host peer support groups for addiction?

Absolutely! We offer group sessions based on demand and client needs.

How can one participate in The Peer Network's peer support groups?

To be part of our peer support groups, start by registering as a client at no cost. After setting up or accessing your account, browse available group sessions and select a suitable date and time to reserve your spot. Remember, you’ll only be charged for the services you opt for.

Is The Peer Network suitable for individuals in early recovery and those further along in their journey?

Yes, The Peer Network supports individuals regardless of where they are in their recovery process, from those just considering recovery to those in advanced stages needing ongoing support. Additionally, we recognize the impact addiction can have on families and offer support services tailored for family members of those struggling with addiction. We appreciate that every recovery journey is personal and varied and the ripple effect it has on loved ones. If you need specialized resources, we’re here to direct you to the proper channels within the recovery realm. Please be aware, however, that we aren’t a substitute for medical treatment and do not offer clinical psychotherapy.

How does The Peer Network safeguard user privacy and confidentiality?

Your privacy is paramount to us. Not only do we comply with HIPAA standards, but we’ve also passed a meticulous third-party audit to attain the HIPAA seal. Our peer supporters receive comprehensive privacy, ethics, and confidentiality training to ensure your safety.

Is The Peer Network accessible via mobile devices?

Certainly! The Peer Network is accessible on any device with internet connectivity. Log into your account, and our user-friendly dashboard will guide you to schedule, book, and attend your meetings seamlessly.

How can I contribute to The Peer Network's vision of supporting addiction recovery?

If you’re seeking peer support, simply register, and you can even schedule a complimentary 15-minute consultation to ensure a compatible match with one of our Certified Peer Support Specialists. If you’re a Certified Peer Support Specialist interested in joining our growing team, please send your resume to admin@thepeernetwork.com. Having a National Peer Certification from a recognized institution is an added advantage.